Your privacy is very important to us and we will always act
to protect your information. Partstars takes this responsibility
seriously and is very careful about how and when your personal
information is collected, used and shared.
This statement tells you in general terms what our commitment
is, why we need to collect personal information, who we may share
that information with and how you may access the information
that we keep.
by Direct Delivery Management Pty Ltd through its www.partstars.com.au website. PARTSTARS
is bound by the Information Privacy Principles of the Privacy
Act 1988 (Cth) [the “Privacy Act”].
Your personal information requested on this website is required
to process your order. We will only use your personal information
for the purpose of processing your order and related purposes
including to correspond with you regarding your order and to
provide you with information relating to Partstars information
and promotions. If you do not wish to receive promotional information
from us please log in and visit the My Profile section of the
Partstars site, click the tick box at the bottom of the page
asking you to ‘Please tick this box if you do not wish
to receive additional promotional material from Partstars’ and
save your Profile.
We keep track of the domains from which users visit us. We analyse
this data for trends and statistics, and then we discard it.
Other information may be sent to your computer in the form of
an internet ‘cookie’ to allow us to better serve
the files to you by tailoring information. The cookie is stored
on your hard drive. Our server may request that your computer
return a cookie to it. These return cookies do not contain any
information supplied by you or any personally identifiable information
Cart when you are using Partstars. Cookies must be enabled for
you to make purchases through this website.
We cannot guarantee that any file or program available for download
and/or execution from or via this site is free from viruses or
other conditions which could damage or interfere with data, hardware
or software with which it might be used. You assume all risk
of use of all programs and files on this site, and you release
us entirely of all responsibility for any consequences of its
Your personal information is protected by encrypting it as soon
as you submit your online order. It is decrypted as soon as it
reaches the Partstars warehouse. In addition, transactions are
protected by the Secured Socket Layer (SSL).
HANDLING OF INFORMATION
We will only ask for and use personal information we reasonably
need to conduct our business (e.g. to process your orders). Any
and all information we may collect from you will be treated with
strict confidentiality. The Privacy Act and general law place
strict requirements on us to treat certain information collected
In order to assist in the provision of relevant information,
special offers and new products, we typically collect the following
information from you (Note – you may choose not to receive
your name and contact details
some personal details
other information that you will supply to us.
In addition, so that we can better understand where our customers
come from and how they typically use the internet, we collect
the following information to analyse the traffic to our site:
the name of the domain from which you access the internet
the date and time you access our site.
This information is retained in a form that does not allow you
to be identified by it. Any information that we no longer require
will be destroyed.
ACCESS AND CORRECTION
The security of your information is important to us. When we
have collected information about you it cannot be seen or modified
by anyone else. We make all reasonable efforts to ensure that
information is stored securely both in electronic and physical
However, you may access your information at any time. If you
would like to know what information we hold about you please
contact our privacy manager. If you discover that there is an
error or information is missing, please notify our privacy manager
and we will try to correct or add the information as soon as
We will try to ensure that all information we collect, use or
disclose about you is accurate, complete and up-to-date. If you
would like to talk to our privacy manager about this, or if you
believe that our organisation has breached your privacy rights
in any way, or you would like to discuss any issues about our
The information you provide to PARTSTARS may be disclosed to:
Direct Delivery Management Pty Ltd as owner of the website www.partstars.com.au;
any related corporation of PARTSTARS;
any other entity contracted by PARTSTARS to provide services
any other entity contracted to PARTSTARS to provide services
to them; and/or
any other person where required by law.
PARTSTARS does not give information about you to any other corporation
or any other person unless one (1) of the following applies:
you have consented;
you would expect PARTSTARS to, or PARTSTARS has told you that
it is required or authorised by law;
it will prevent or lessen a serious and imminent threat to somebody’s
life or health; or
the disclosure is reasonably necessary for law enforcement or
for the protection of public revenue.